Our Customer Testimonials
Manchester Mazda is a 1st class, well run and managed dealership. The facility is new, modern and welcoming. While you wait for service or shop they have a cute coffee & snack setup. Their sales folks now also do the financing so you don't have to go to the "corner office" to fight with the Finance Mgr over add-ons any longer! friendly, efficient and professional id how I'd describe the culture here. Lisa F. is an amazing sales manager and has been there for years. Kris was our sales rep and SUPER helpful!
Owen seemed to know exactly how to approach me, no pressure and well informed. To show you how long it’s been since I was in a new car dealership, I was pleasantly surprised that there was no “Let me go run this by my boss” lol not to mention the “ finance office xx, but no one liked that part of dealing with buying from a new car dealer. Nothing came up that Owen couldn’t handle. I’m very satisfied with Owen Wakelins ability to get the job done! The only issue if there had to be one was ... Read More DealerRater - Jun 6, 2025
My family and I have purchased several vehicles thru Manchester Mazda over the years. When the 2024 Mazda CX-90 first came out, my father and I were one of the 1st customers to purchase this new model and each purchased one. Unfortunately, the CX-90 I had bought was in and out of the shop for various repairs, recalls, and concerning build quality issues; and spent a better half of 120+ days out of service in their repair shop.
While the service department is 5 stars, my particular experience was not handled very well when I decided to Lemmon law the vehicle.
A sales ... Read More DealerRater - May 31, 2025
Bought a certified pre-owned vehicle with 3,000 miles from them in December 2024 - essentially like new. "What a steal!" I thought to myself. 1 week later one of the tires was flat from "wear and tear damage". Strange, we've been living and driving in the same area for years, no flats. Bad luck I supposed. Have to wait a week for the tire to come into the dealership, because no dealership carries these tires for some reason. $350 later, we're back at it. Fewer than 2 months later. Another flat. Different tire. No nail, no nothing. Just another &... Read More DealerRater - Feb 7, 2025
Manchester Mazda is a great dealership. It has a family feel to it, and they treat you family as well.
Had a great experience here with my salesman Andrew. He was so knowledgeable, informative, and most of all, patient. I was facing a difficult situation in needing to replace my vehicle under a great deal of stress. Andrew was so respectful and was actually low pressure. He did not hound me with phone calls and texts which I absolutely loved and appreciated. I was planning on purchasing from this dealership because of my positive experience; the ONLY reason I didn't do so, was simply because I was looking for a specific model, trim, and color and another dealership could ... Read More DealerRater - Jul 8, 2024
From service perspective - nice people, no pressure to buy services, but this is second time I caught them “forgetting” to rotate tires despite service receipt stating they did. Not a life changing “oops”, but why do I need to monitor their job?
Bought a CX-50 at Manchester Mazda in July 2023. It was the most amazing car buying experience in my 30 years of buying cars. Our salesperson, Kris R, was so knowledgable, polite, respectful, no pressure, and just an absolute pleasure to work with. We have normally been ready for a wrestling match at dealers, but everything about the experience was a 10+.
The worst thing that every happed to Carter Mazda. It was sold to Manchester Honda.
There was no high pressure sales. Sale went quick and smooth. The only draw back was there was no negotiation on the price.
Great service and no pressure. They were attentive and organized. Sale was smooth and quick. Unfortunately no price negotiation.
We just had a great experience at Manchester Mazda. Our salesman , Kris, went above and beyond for us. His easy going demeanor and no pressure attitude made it pleasurable to do business. He made sure my son had new tires to replace the ones that were on and instead of just replacing one damaged wheel cover, all 4 were replaced ( which was a surprise). My son noticed the new wheel covers right away. It completed the look to make a 3 year old car look brand new. Thanks again, Kris and a special thanks to Danni for completing the deal
Easy transaction. Brandon had answers to all of our questions, and when we needed to wait for our vehicle to come in, he kept us in the roof. When it came time to come in and pick it up, everything went smoothly. Management, and finance were great too. Should be your first pick for Mazda dealers in the area. beautiful new building too.
What a great experience! Super, knowledgable, down to earth people. They made the buying experience a pleasure. I went to multiple dealerships looking for a car and they are, easily, the best to work with.
Recently purchased a Mazda CX-3 and I'm so pleased with it! Used with extremely low mileage, it's a car I'll be able to trust. The process was so easy without pressure. Having never bought from a dealer before, I didn't know that there was training. Dani and Brandon went through every knob and feature so that I'd feel confident driving it off the lot. Bill made sure that I understood every paper before signing. I would definitely recommend all my friends and family shop here. Thanks team!
Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations.
Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted.
Lisa and Kris were helpful and knowledgeable throughout ... Read More DealerRater - Apr 7, 2020
I love my new car and couldn’t thank the staff at Manchester of Mazda enough! Super friendly and knowledgeable and made the process seamless
Ron Sloan made the buying experience a pleasure. He was knowledgeable and answered all of our questions. He also applied all of the rebates and supplier discounts that were available to us.
I purchased my first ever new car here and couldn’t have been happier! I was helped by Rich Sika who was extremely helpful. He was very knowledgeable telling me everything about the car and really went above and beyond regarding making sure I knew to contact him if I had any questions and calling to make sure everything was going well with the car. Even with them transitioning to new ownership at the time the transaction was smooth and I love my new car. Would definitely recommend seeing Rich if you’re looking for a new Mazda!
Best dealership I've been to! They have an amazing staff, everyone is so friendly and welcoming. Rachel helped me find my perfect car. She's really is the BEST! Just so kind and patient but also very knowledgeable and professional. Very pleased with my experience there.
Excellent experience purchasing my Mazda CX-5. Kris was very helpful during the test drive. He showed me all the different functionalities within the car. He also had a ton of knowledge about the CX-5 and other models that he shared with me which helped me make my decision.
Always top notch service here at Mazda of Manchester. Rich, Lisa and Mark were professionals and helped tremendously each step of the way and made the buying process easy. This was my 2nd lease from this establishment and I most definitely will return.
Excellent Experience buying our Mazda CX-5. Our daughter and niece both bought Mazda CX-5 last spring after our recommendation. We are all very satisfied with our purchases. Thank you to Ron Sloan and your co-workers. Mazda of Manchester has earned our families trust! Patrick and Pamela Archambault
Found the staff I dealt with to be very professional. Rich, Brandon Mark and Lisa. None of them rushed me they took all the time and then some to answer any and all questions I had.
I recently purchased a 2012 Mazda Miata MX-5 Special Edition sports car from Mazda of Manchester. Every aspect of my purchase of this car went smoothly and easily. My sales person, Ron Sloan, was knowledgeable, very helpful and not at all pushy.
The director of used cars sales, Brandon Hansen, with whom I bargained over the sales price, was very reasonable and accommodating. He even arranged, prior to my purchase of the 2012 Mazda Miata MX-5, for someone from the dealership to drive the car to my mechanic in Fall River, Massachusetts so that my mechanic could check it out and give ... Read More DealerRater - Jul 31, 2019
I had the pleasure of dealing with Rich when I bought my Kia. He was very patient, helpful and understanding. I would definitely recommend him!!
Mazda of Manchester amazes me. My family has leased 6 Mazda3s here. I always feel welcome and important. Our latest sales associate was Rachel Urso who was really patient, polite and professional. Since our last lease-June 5-Rachel has made herself available to answer our questions either by text, phone or in person. The service department is outstanding. Wait time is on spot and the waiting room is very comfortable. Since lease one we have also dealt with Brandon Hansen. Brandon is a big reason why we keep returning here. He is very personable and always greets us by name.
Had a great overall experience very helpful not pushy or overwhelming. Would definitely recommend.will be going back when I need a new car.thans to Manchester Mazda
we've been buying cars from this dealership for years and have never been disappointed in the car, the sales team or the service department. No one ever pressures us and the staff is courteous, friendly, and knowledgeable.
From top to bottom everyone took care of me and made this a very positive experience. I finally drove away from a car dealership with confidence that I was treated fairly and made the absolute right choice in vehicles and dealership. Rachel is amazing.
A very welcoming establishment. The dealer was very helpful and nice. The car runs smoothly and I am happy about the price. I would highly recommend this dealership to anyone looking to purchase a car.
I had been given a remarkable review of Mazda of Manchester and its team member, Ron Sloan, from family members that had purchased here. It turns out these praises were entirely warranted. I just completed my own purchase, and found Ron immensely personable, knowledgeable and easy-going. Ron, along with the entire staff, showed seamless courtesy and professionalism throughout my experience, and continue to do so with follow-up communication. I would recommend anyone in the area check out this dealership if they are looking for a quality car and excellent service!
The people in both the service department and the sales department are knowledgeable and sincere in their efforts to communicate effectively information to customers. I have purchased three vehicles over the years from this dealership and I have no complaints. They have been consistently reliable and kind. Kindness counts.
The whole shopping and buying experience was peaceful. Rich was professional and attentive but it was his easy going style that made the whole process a positive one. I had visited a few dealers while shopping and often, they were very similar in approach and tried the ‘hard sell’ style that is a huge turn off. Tthank you Rich for a positive experience! I will certainly recommend to others Manchester Mazda, and Ruch, is the place to go John
This is by far the best dealership I have ever been to. Everyone that I had contact with from Lisa Friedrich in management to Rachel Urso in sales and Mark Smith in finance were all extremely professional and treated you like you were their only customer. Even after purchasing the my Mazda I received emails to congratulate me on my purchase and to offer any help with questions I might have. This is what is known as great service! It was so worth the drive! They offered me the best price around and would definitely buy from them again and ... Read More DealerRater - Apr 8, 2019
I new right from the start this was going to be a different experience. When I inquired about the 2016 Mazda CX-5 that I saw on line, I didn't get a bunch of phone calls pressuring me to come in to test drive. I got a friendly email asking me when I would like to come visit and test drive, I made the arrangement and went in and met with Rich and Lisa. They were both warm and inviting. Rich was low pressure and informative. Took us for a test drive and I not only really liked the car, I ... Read More DealerRater - Apr 5, 2019
This is our third time having a fantastic purchase and ownership experience with one of Steve Carter's dealerships and the first with Mazda. Everything about this experience has been positive. Ron Sloan was a knowledgeable and gracious salesperson and very responsive. They made good on their 60-day satisfaction guarantee promise. They go above and beyond a typical dealership to be sure the customer is happy, there is no hard sell, and everyone is friendly and helpful. Very trustworthy.
This is the second Mazda we have purchased from Mazda of Manchester and the 9th vehicle we have purchased with the trusted guidance of Ron Sloan. Ron is not just a sales professional. He has always treated us and the folks we have referred to him as family. If you visit Mazda of Manchester know that Ron and the wonderful staff there truly believe in the vehicles that they are sharing with you and just seem to naturally make the whole shopping and purchase process very transparent and relaxed. We have visited other dealerships for many other brands of vehicles ... Read More DealerRater - Mar 27, 2019
I had brought my car in for headlight repair and walked out with a new CX-3!! Rich was an amazing salesman who made you feel comfortable from the start. Very knowledgeable and listens to what you want and need in a car. Rich makes the experience of buying a car comfortable and "not scary." I highly recommend Mazda of Manchester. I have bought all my cars there. They have a great team that really works for you and helps you get the best deal available. Mark, the financial manager was very good as well. He makes the "... Read More DealerRater - Mar 13, 2019
We went to look at a new Mazda6 on a Friday and drove it home the next day. Brianna Snyder, our salesperson, was very knowledgeable regarding all facets of the car, including all the latest technology features. She was prompt with all requests, eager to help in any way possible and very professional, yet friendly! She made sure we were aware of all possible discounts we could apply and stayed in communication by phone and text throughout the purchase process which was very reassuring.
I would highly recommend this dealership to anyone, either for a Mazda or a great used ... Read More DealerRater - Mar 13, 2019
I bought a new Mazda 6GTR. The assigned sales person was Brianna Snyder. She was new, enthusiastic, thoroughly competent, and extremely helpful. Ultimately she was the reason I chose Manchester over a competitor for the same car. She is a credit to Manchester and whoever hired her.
I recently purchased a pre-owned Mazda 6 from Ron, and he is excellent. A week later I noticed some damage to the vehicle, After I brought it to the attention of Ron and the sales team, they did everything they could to ensure I was happy and were even able to take care of the cost for the repair of the damage! Kudos to Ron, Mark, Lisa, and Brandon. All of you went above and beyond to ensure I left a satisfied customer.
If I could give this place zero stars I would. I entered Mazda of Manchester on 2/22 and was greeted by Lisa the sales Manager and Carlie the Sales Representative. The first thing I did was explain to the sales manager my situation, that I was recently discharged from bankruptcy and needed to know if their finance manager worked with subprime lenders who would be willing to help me out. We sat and talked and I was informed they had one or two banks that could help me out. After speaking with Carlie briefly, I informed her directly that I had ... Read More DealerRater - Feb 25, 2019
This was my first time buying at a dealership and Dave made my experience so easy! Dave was amazing to deal with and didn’t pressure me to purchase like other dealerships I had visited in my search. The customer service was amazing! I will definitely be recommending people to this dealer and Dave! -Sophia
Best decision I ever made four years ago when I purchased my new 2015 Mazda CX-3 from Ron Sloan at Mazda of Manchester. Since then I have leased a 2016 Mazda CX-5, a 2017 Mazda CX-5 and today I just purchased a 2019 Mazda CX-5. I'll have to add an addition to my garage to handle all these cars. Seriously though, these are great cars. If I could give them 6 stars I would. First class dealership from the owner on down. Steve, I hope to see you again at Pastrami on Wry for lunch. Thanks again for our many years of friendship.
I have gotten two vehicles at this dealership. Nothing bad to say I would highly recommended them. I worked with Dave in the sales department and Tony in the service department and both we're extremely helpful.
Rachel Urso, Lisa Friedrich and Mark Smith were all amazing to work with in my new car buying experience at Mazda of Manchester. They are highly professional and were able to find a new car for me quickly as well as gave me a fair trade-in value for my old car. Rachel was very knowledgeable about the new 2018 Mazda CX-9 Grand Touring and she did a wonderful job explaining the features that the car was equipped with. Mark was able to accommodate an earlier delivery time despite their busy schedule that day. This was my second new car buying experience ... Read More DealerRater - Jan 22, 2019
Excellent experience in buying this new car. Carlie was very helpful and knowledgeable, explaining all the wonderful features in this Mazda 6 Touring. The car is a combination of zip, maneuverability, comfort, and solid feeling. Looks great too. I would recommend anyone searching for a new car with these qualities to go to Mazda of Manchester and ask for Carlie.
My parents and myself were very pleased with the experience at Mazda of Manchester. My parents and myself found our dream cars with the help of Richard Sika. Very pleased with all the performance of the salesman, friendly kind and knowledgeable. Would very highly recommend this dealership and salesmen to my family and friends.
What a GREAT place to shop for a new or used vehicle! Rich Sika and the rest of the team at Manchester Mazda were less like a sales team and more like friends who happen to sell a great line of cars. Thanks Mazda of Manchester for a great buying experience.
It's one thing when they can't do for you what is being asked but when they begin lying that's when I have an issue. We wanted to turn in our lease early and we went to them to find out if it could be done without any penalties or negative equity. After failing to return calls making us have to call back in on 2 different days they completely dragged their feet as well as lied to me. It should be pointed out that this is an in demand vehicle with extremely low mileage. After looking it over ... Read More DealerRater - Jan 4, 2019
Rich was a friendly and honest salesman. No pressure. Mazda of Manchester had the only 2017 CX-5 vehicles in the state and they had two Grand Touring. Great Car. Great Dealership. Great Experience.
David, Lisa and Mark were professional , knowledgeable and made our car buying experience a great one! David Small is knowledgeable, patient and caring! He is very responsive and made our car buying experience the best one! I would highly recommend Mazda of Manchester for their professional and hassle free approach to car buying.
I came here for an oil change for my 2016 Mazda 6 that I bought it here, like usual. This time, I noticed the quality of work being done here has gone down.
I have 5 complaints:
1. I came in with a 79.95 oil change special coupon and I signed a paper that clearly says (total 79.95). When it comes to charging me, it became 89.95 so I asked them why. They say that's tax and shop charges. So whatever, I paid it.
2. Then I went home, notice obvious oil on my hood and around the filler cap that has not been wiped down. How ... Read More DealerRater - Dec 13, 2018
I have bought my last 5 cars here and am never disappointed. This dealership is fantastic from top to bottom. Every aspect. sales to service is awesome. I had a grrat experience with all the people I dealt with and my sales person, Rich, went above and beyond.
Rachel, Lisa and Brandon provided an efficient, friendly, and hassle free approach to car buying! The sale, trade-in and financing were professionally handled by the team!
I went to several dealerships and Mazda of Manchester was the best one. They were engaging and very responsive. Dave Small was very knowledgeable and friendly. He answered all of my questions and followed up without delay. I already knew what vehicle I was going to purchase what I was looking for was the best dealership for me. My choice was Manchester of Mazda. I am extremely happy!
Wanted to surprise my wife with a new car. My own pleasant surprise was how great dealing with Ron was. From start to finish he went out of his way to make a great day for everyone. Even sales manager Steve Rourke got in on the surprise and made it wonderful surprise to her. I cant say enough about how accommodating and up front everyone was
It was a memorable day. It was also the first time in my vehicle purchasing history that I never felt I had to fight for the deal I was looking for. How many people ... Read More DealerRater - Nov 18, 2018
This was my first experience with Mazda. And it was great. Without boring time consuming procedures and so on. In comparison to other dealerships, especially with Honda and Jepp . This is the best one from my point of view. Clear pricing , friendly personall, clear service and term conditions. I worked with Rachel Urso and I bought my mazda mostly because of her professionalim and ability to work with a client.
I recommend this dealership. The employees I interacted with were friendly, polite and had a low pressure approach to doing business. This was very refreshing!
I had a very good experience at Mazda of Manchester recently and was quite impressed with the 'whole' team there. MOM runs like a well oiled machine! We went to test drive a CX-5 and had the pleasure of having Ron Sloan a sales consultant, quickly come out to take us for a 15 min drive w/o any waiting around. He clearly knew every nuance of the vehicle and more, but didn't overwhelm us with his knowledge and said to ask him anything that popped into our heads as we drove along. He was very professional, but put me ... Read More DealerRater - Oct 14, 2018
I've been with the Mazda family for 4 years now and recently purchased a 2018 Mazda 6. I met and worked with Rachel Urso and can honestly say that her professionalism and knowledge help "seal the deal" on my purchase. Mazda makes a great car and the 2018's are no exception, but when you combine that driving experience with a friendly, low pressure, professional individual like Rachel you walk away pleased that you decided to buy a Mazda. Rachel had a genuine interest in what I was looking for in a vehicle and she also had a genuine interest in ... Read More DealerRater - Sep 19, 2018
I didn't feel pressured at all, unlike other dealerships I have been to. I was kindly shown my options and my salesman didn't push for me to go with something outside of my budget. The process was quick and straightforward. Before I knew it, I was leaving with a Mazda that I was happy with, and didn't in any way feel as if I was getting screwed over.
The most enjoyable purchase of a vehicle I have ever had. Rich Sika was professional, patient, and took time to explain everything about the new Mazda 3. Other employees were courteous, and friendly. Definitely 5 stars plus. You won't be disappointed at Mazda of Manchester. Tom G
We were treated great by everyone. Dave Small was a pleasure to deal with. He is very knowledgeable and personable. Just a real good guy to work with. He spent a lot time with us to be sure we were comfortable with our new car. Mark Smith handled the finance side in a similar manner. Brandon Hansen was right on target and got everything done as promised. Can't say enough about these guys. Hard to believe but they made a car buying experience enjoyable. This is the way it should be.
Our experience with Kris was excellent! He is pleasant, knowledgeable, and eager to match us to the vehicle that meets our needs. We never felt pressured. He listened and guided us based on what we said. I would definitely recommend Kris (and the dealership) to anyone who is interested in a Mazda!
Rich Sika was extremely helpful, knowledgeable and friendly throughout my time at Mazda of Manchester. I was really dreading shopping for a car, but Rich made the experience enjoyable. As others have stated, I felt no pressure at all. Carlie McCann was also very helpful.
This is our third vehicle leased from Mazda of Manchester! Lisa and Dave always shows the greatest professionalism and highest integrity! I am very grateful to have found Mazda of Manchester. The leasing experience was transparent and easy to execute. Great cars, great people.
Mazda of Manchester has been my preferred dealership since I started driving. I recently traded in my old Mazda 6 for a new CX-5 and could not be happier with my car buying experience. The sales staff has great knowledge of all the vehicles and the technology and the finance department was able to get me the best deal possible. Overall, the best car buying experience I've ever had.
They beat the price of a competitor all while being very friendly and professional. My salesman Dave went above and beyond to make my experience great.
I had been searching for a car for 6 months when I visited Mazda of Manchester. I was really unsure of what kind of car and they did not pressure me at all. They did not call me 1000 times to follow up. They where all professional and Kris was fantastic and very knowledgeable. Because of Kris I bought my car from him and I would send friends and family's to see him if they are looking for a car. I really mean this I am still getting cars from other dealerships trying to sell me cars still after letting them ... Read More DealerRater - Jul 3, 2018
Purchased our new Mazda CX5 and couldn't be happier with how smoothly the enter process went. From Rich walking to to greet us at the door and providing impeccable service, to Brandon giving us the best value for our trade-in, to Mark finding us the best possible rate. The service was top notch.
Rachel was so patient and knowledgeable. I had many questions and it took me almost a month to purchase the car........ She emailed me back the same day every time! Pleasure to work with and loves dogs!
Just purchased a used Mazda3 for my 16 year old daughter. This was my second purchase from this dealer and salesman Rich Sika. Rich was extremely patient and helpful in finding us the right car and we couldn’t be more pleased. I would highly recommend this dealer to anyone looking for a stress free buying experience!
My salesman, Dave was great. The manager, Brandon was kind of rude, short and had a “know it all” personality. When I picked up my car I figured it would be clean inside (common sense, right?) it still had dog nose prints on the windows and crumbs in the cup holder. I called and told them and they had me bring it in. I figured they would detail it, nope. 20 minutes later they said I was all set, just to find that all they did was clean that one window and half xxx clean the crumbs up. When I got ... Read More DealerRater - Jun 20, 2018
My wife and I had the best experience we ever had buying a car. Dave small was extremely nice and showed us all the features and never seemed bothered when asked to repet it. He was extremely helpful. Kerry, Lisa, and Mr. Carter i would like to thank them for there help in this proscess. We never been treated that nice when buying a car.
Happened by the lot one night and spotted a car that would be a good fit for my wife and I. I have bought at least 3 cars from this dealer and so I immediately called Dave Small, my go to salesperson at Mazda of Manchester. As always ,Dave was prompt, courteous and willing to work the trade and deal I was looking for. While this was not a Mazda, we were treated as we always have been. We have 2 Mazda's in the family and they are excellent cars. Dave is a good guy and an easy to work with ... Read More DealerRater - Jun 15, 2018
This was my first time buying a car and I wasn't sure what my best options were as a recent college graduate. I met with Rich Sika and he helped me find the perfect car and deal for me. He was enthusiastic, understanding and very helpful. He helped make my first car purchase very exciting! The rest of the staff I dealt with, Lisa Friedrich and Mark Smith were very knowledgeable and helpful. The staff worked as a team and I felt very involved in the process. Thank you to the staff at Mazda of Manchester. I love my ... Read More DealerRater - Jun 12, 2018
We purchased a certified used Mazda CX-5 from Mazda of Manchester. The staff were professional, knowledgeable, organized, and efficient. We worked with Rachel for the most part and she was great. Would recommend this dealership without hesitation.
As this was my first time buying a new car, I was very nervous and anxious. I had heard a lot of horror stories about the car buying experience, especially with regards to how minorities are treated (in general). To make it clear, once I started the search for a new car, all of the dealerships that I went to treated me well so I did not experience any bad experiences. However, with my fears in front of me, I was still wanting to make sure that I was not going to get ripped off. I had brought my dad ... Read More DealerRater - Jun 9, 2018
I just bought my 3rd car from Mazda of Manchester. Rick Sika was able to find me the exact car I wanted. He makes the entire process smooth and easy. Rich, Brandon, Lisa and the entire crew are super nice and very accommodating! I highly recommend Mazda of Manchester for anyone in the market for a new or used vehicle!
Purchase experience was friendly. Mr. Small was very personable, provided a lot of info, and listened to what we were looking for. loved that there was no pressure
I bought a Mazda 6, Dave, Mark and Lisa made it so easy for me to go through the buying process and i love this car. The services and the extra warranty this dealership provides is alone a good example for how good a dealership they are. I would definitely recommend Mazda of Manchester.
We have purchase 3 cars from Manchester Mazda and have a great experiences every time. It is a great atmosphere and everyone is willing to work with you. Dave, Lisa and Brandon were awesome in during the sales process and Tony and Justin are fantastic when you bring your car in for service. If you are looking for a new or used car I would highly recommended going to Manchester of Mazda, you will be happy you did.
I've driven my new CX-5 for about 6 weeks now; and with each enjoyable mile I'm dscovering new features and technologies (navigation, communications, entertainment, comfort, etc.), all which continue to validate my choice to go with Mazda of Manchester.
Ron Sloan, my Sales Guru, was really fun to work with; his passion and knowledge was a mix of sincere
proficiency as to anything and anyone Mazda.
Ron introduced me to everyone in MOM's family -- Service Division, Finance, Parts & Accessories, and President Steve Carter, with whom I enjoyed some exciting music chatter. He steered me toward some ... Read More DealerRater - May 2, 2018
David was extremely helpful with the car buying process! I would highly recommend working with Mazda of Manchester. On the day I came to pick up my car they had a congratulations sign with my name on it, which I thought was really thoughtful and personalized.
I made the switch from a Jeep Grand Cherokee to a Mazda CX-5 and I would not go back! Carlie was fantastic to work with and made the transition to a new dealer and car super simple. She explained all my options with buying and leasing as well as all the Mazda models and packages. It was definitely a pressure-free environment. She explained all the financial pieces with my trade so I knew exactly where my money was going. Carlie even sent us out for lunch while she prepared the paperwork so we didn’t have to spend time just ... Read More DealerRater - Mar 26, 2018
Sales team were excellent and responsive by phone and by email. Car was ready when stated, nicely cleaned and ready to go. Excellent service delivery and would definitely use Mazda of Manchester again. Highly recommended.
I want to start off by stating that I am a resident of Chicago, Illinois. I have recently taken on a new position where I will work both in New Britain, CT and Chicago. While in New Britain, CT, I required a car to transport me 3 to 4 days a week to go a total of 20 miles each day to/from work. I already have a Mazda 3 hatch back that I love l, I did NOT like where I purchased it as the process took over 9 hours and I did not have the time or inclination to go through that. From ... Read More DealerRater - Mar 22, 2018
When I was looking to purchase an used Mazda CX5 I called Mazda of Manchester and spoke to Bonni in the Business office. Although they did not have one available that day, Bonni told me she would contact me as soon as they had what I was looking for. I heard from Bonni the next day! I test drove the car with Ron Sloan and purchased it that same day. Both Bonni and Ron were very professional and friendly, never high pressure. Finances were taken care of with Mark Smith who also was a pleasure to deal with. The entire ... Read More DealerRater - Mar 16, 2018
We had a great experience at Mazda of Manchester. No pushy salesman. Steve R took the time to understand why we were looking and what we were looking for. No upselling, no trying to push options we weren't interested in. We have very happy with our purchase and would highly recommend Steve R and this dealership.
Sales consultant Kris Reindel is a pleasure to deal with. His performance rates 5 Stars plus! Ask for Kris by name. He’s the best!
My husband and I came in to buy a vehicle for our son and were greeted with a smile from Kris Reindel. He knew how to handle both of our requests. He made the whole process a delight. We are now in hopes of buying another vehicle from Kris. Thank you so much for a wonderful experience!
I previously purchased a Mazda from another dealer. I decided to switch to Manchester Mazda after hearing about them from a couple of people and reading some online reviews. I am very pleased with my decision. I did plenty of research ahead of time and my sales person, Rachel, was able to keep up with me and all of my questions. I really appreciate her generosity and professionalism. I highly recommend this dealer; especially Rachel. The entire team was really great including Brandon and their finance guru (Mark). I love my new Mazda CX-5.
I just leased another CX-5!! If I had a 3car garage I would lease another. Best SUV I have ever driven. Steve Carter and his staff deserve more than 5 stars. Ron Sloan has been my sales representative since 2000. I hope he never retires. A consummate professional. Steve's staff is tremendous. I recommend that prospective buyers stop at Mazda of Manchester. Tell them that John "GENO" Moffitt sent you. Steve....I will see you again at Pastrami on Wry.
I went to Manchester Mazda to look at a used car. When I got there I was greeted by Rich. Who was very helpful and honest. Rich was not one of those pushy sales guys. He was very laid back and more interested in your need and wants then just selling a car. I would highly recommend Manchester Mazda and Rich to anyone. The whole process was very nice. Brandon the manager was also very nice. Mark the financial manager was also very great. Also not pushy to buy all the options. Explained everything very well.
I just purchased my first car from Mazda of Manchester. Of all the dealerships that I went to, the staff at Mazda was by far the friendliest and most helpful. They are willing to answer any questions at any time and will get back to you very quickly if you call or email. I am so happy with my new car and my experience buying it!
I was so nervous even at beginning of car shopping and even after test driving the first Mazda I was not totally convinced I wanted to trade up from the car I have been driving the last 7 yrs. But after looking at the Mazda CX5 and after talking to Rich I was convinced that maybe it was time to make this purchase. Rich thanks for taking your time today with us and making this transition easier than I thought you and your team are awesome and I will not forget that. If and when my daughter's are in the ... Read More DealerRater - Feb 24, 2018
I had been debating for a while on whether I wanted/needed a new vehicle. One of my friends recommended Me to go to Mazda of Manchester. I Met Ron Sloan and he Is a very friendly and knowledgeable sales man. We went on a test drive in a preowned CX 5 and he showed me everything that vehicle had to offer, actually blew my mind I ended up purchasing a brand new Mazda CX 5. I went with the new one because Mazda offers a awesome warranty on their new vehicles. My experience was great so happy with my purchase. Now ... Read More DealerRater - Feb 22, 2018
Just purchased my Mazda CX5 from this dealer and had one of the best car buying experiences ever. Ron, my sales consultant was incredibly friendly and knowledgeable. He told me things about the car I never even knew to ask. The sales managers Lisa and Brandon were both fantastic and friendly. Dave was also incredibly helpful when it came time to get my car situated and my Bluetooth setup. I have nothing but great things to say about my experience here. Everyone got back to me right away with answers to my questions, and always kept me informed of the ... Read More DealerRater - Feb 21, 2018