Customer Testimonials

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Cars Apr 13, 2021

Very friendly and helpful, low-pressure process. Low mileage used car with excellent pricing. I'd recommend Manchester Mazda for anyone looking for a car. Thanks to the team!

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DealerRater Apr 13, 2021

Recently purchased a Mazda CX-3 and I'm so pleased with it! Used with extremely low mileage, it's a car I'll be able to trust. The process was so easy without pressure. Having never bought from a dealer before, I didn't know that there was training. Dani and Brandon went through every knob and feature so that I'd feel confident driving it off the lot. Bill made sure that I understood every paper before signing. I would definitely recommend all my friends and family shop here. Thanks team!

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Cars Aug 3, 2020

Was super happy with my experience at Mazda of Manchester. Made an appointment, they cleaned the car I wanted to test drive when I arrived, and made the buying process really easy for me. Their selection and prices are hard to beat. They helped explain all of my options and we’re super helpful. Thank you to the team and Bill, Brandon, and Dani!!

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DealerRater Apr 7, 2020

Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations. Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted. Lisa and Kris were helpful and knowledgeable throughout ...

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Cars Apr 7, 2020

Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations. Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted. Lisa and Kris were helpful and knowledgeable throughout ...

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Cars Dec 13, 2019

Rich was amazing in helping find my car! He was patient and took time to make sure all of my questions were answered. He sold me the perfect car! Would recommend to family and friends.

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Cars Dec 10, 2019

I just leased my second vehicle with Mazda of Manchester. A gorgeous Machine Grey Metallic CX9. Their prices are amazing and their salespeople and managers are so kind and knowledgeable. The whole vibe there is one of consideration and caring for the customer. I have driven many cars, luxury and non-luxury. The Mazda is my very favorite vehicle, winning over my Volvo and Audi in many ways. Thank-you to Dave Small, my wonderful salesperson. He’s great! I’m so happy.

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Cars Nov 15, 2019

Excellent service, great communication, easy scheduling, friendly and knowledgeable staff, fare pricing, comfortable modern facilities, and never any problems in all the years of buying and servicing two different Mazda vehicles!

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Cars Nov 15, 2019

If shopping for a Mazda, start with Manchester Mazda, you may not need to visit another, especially in the Hartford area. Pleasant experience, family feel about it and the service department is outstanding.

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DealerRater Nov 6, 2019

I love my new car and couldn’t thank the staff at Manchester of Mazda enough! Super friendly and knowledgeable and made the process seamless

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DealerRater Oct 17, 2019

Ron Sloan made the buying experience a pleasure. He was knowledgeable and answered all of our questions. He also applied all of the rebates and supplier discounts that were available to us.

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Cars Oct 2, 2019

Kris was polite, upbeat and never pushy. I would highly recommend this dealership for your next purchase. I have not dealt with service yet but after dealing with Kris and Brandon I’m sure it will be just as good.

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DealerRater Sep 20, 2019

I purchased my first ever new car here and couldn’t have been happier! I was helped by Rich Sika who was extremely helpful. He was very knowledgeable telling me everything about the car and really went above and beyond regarding making sure I knew to contact him if I had any questions and calling to make sure everything was going well with the car. Even with them transitioning to new ownership at the time the transaction was smooth and I love my new car. Would definitely recommend seeing Rich if you’re looking for a new Mazda!

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Cars Sep 16, 2019

I've had a lot of bad experiences buying cars but not this time! Rachael Urso and Lisa Friedrich made the whole process a pleasure with a good price and financing terms and no unpleasant surprises. My daughter and I felt so comfortable and happy with the offer that we ended up buying two cars! I highly recommend Mazda of Manchester and their excellent employees Rachael and Lisa.

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DealerRater Sep 12, 2019

Best dealership I've been to! They have an amazing staff, everyone is so friendly and welcoming. Rachel helped me find my perfect car. She's really is the BEST! Just so kind and patient but also very knowledgeable and professional. Very pleased with my experience there.

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DealerRater Sep 8, 2019

Excellent experience purchasing my Mazda CX-5. Kris was very helpful during the test drive. He showed me all the different functionalities within the car. He also had a ton of knowledge about the CX-5 and other models that he shared with me which helped me make my decision.

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Cars Sep 1, 2019

Overall great buying experience. Rachel really made sure I was comfortable with the vehicle and never pressured me. She was very knowledgeable, took her time answering all the questions and made sure it was the right fit for me. Brandon was also extremely helpful in the process. Very happy with Mazda of Manchester.

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DealerRater Aug 13, 2019

Always top notch service here at Mazda of Manchester. Rich, Lisa and Mark were professionals and helped tremendously each step of the way and made the buying process easy. This was my 2nd lease from this establishment and I most definitely will return.

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DealerRater Aug 10, 2019

Excellent Experience buying our Mazda CX-5. Our daughter and niece both bought Mazda CX-5 last spring after our recommendation. We are all very satisfied with our purchases. Thank you to Ron Sloan and your co-workers. Mazda of Manchester has earned our families trust! Patrick and Pamela Archambault

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DealerRater Aug 2, 2019

Found the staff I dealt with to be very professional. Rich, Brandon Mark and Lisa. None of them rushed me they took all the time and then some to answer any and all questions I had.

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DealerRater Jul 31, 2019

I recently purchased a 2012 Mazda Miata MX-5 Special Edition sports car from Mazda of Manchester. Every aspect of my purchase of this car went smoothly and easily. My sales person, Ron Sloan, was knowledgeable, very helpful and not at all pushy. The director of used cars sales, Brandon Hansen, with whom I bargained over the sales price, was very reasonable and accommodating. He even arranged, prior to my purchase of the 2012 Mazda Miata MX-5, for someone from the dealership to drive the car to my mechanic in Fall River, Massachusetts so that my mechanic could check it out and give ...

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DealerRater Jul 20, 2019

I had the pleasure of dealing with Rich when I bought my Kia. He was very patient, helpful and understanding. I would definitely recommend him!!

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DealerRater Jul 16, 2019

Mazda of Manchester amazes me. My family has leased 6 Mazda3s here. I always feel welcome and important. Our latest sales associate was Rachel Urso who was really patient, polite and professional. Since our last lease-June 5-Rachel has made herself available to answer our questions either by text, phone or in person. The service department is outstanding. Wait time is on spot and the waiting room is very comfortable. Since lease one we have also dealt with Brandon Hansen. Brandon is a big reason why we keep returning here. He is very personable and always greets us by name.

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DealerRater Jun 19, 2019

Had a great overall experience very helpful not pushy or overwhelming. Would definitely recommend.will be going back when I need a new car.thans to Manchester Mazda

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DealerRater Jun 18, 2019

we've been buying cars from this dealership for years and have never been disappointed in the car, the sales team or the service department. No one ever pressures us and the staff is courteous, friendly, and knowledgeable.

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Cars Jun 18, 2019

Great service! Got exactly what i wanted everyone was so helpful and kind. I absolutely love my new car! Would recommend this dealer to anyone looking

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DealerRater Jun 10, 2019

From top to bottom everyone took care of me and made this a very positive experience. I finally drove away from a car dealership with confidence that I was treated fairly and made the absolute right choice in vehicles and dealership. Rachel is amazing.

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DealerRater May 24, 2019

A very welcoming establishment. The dealer was very helpful and nice. The car runs smoothly and I am happy about the price. I would highly recommend this dealership to anyone looking to purchase a car.

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DealerRater May 20, 2019

I had been given a remarkable review of Mazda of Manchester and its team member, Ron Sloan, from family members that had purchased here. It turns out these praises were entirely warranted. I just completed my own purchase, and found Ron immensely personable, knowledgeable and easy-going. Ron, along with the entire staff, showed seamless courtesy and professionalism throughout my experience, and continue to do so with follow-up communication. I would recommend anyone in the area check out this dealership if they are looking for a quality car and excellent service!

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Cars May 17, 2019

Great customer service and sales. Lisa and Ron are the best! Love my new CX5 as much as my last one. I would do business with them again

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DealerRater May 15, 2019

The people in both the service department and the sales department are knowledgeable and sincere in their efforts to communicate effectively information to customers. I have purchased three vehicles over the years from this dealership and I have no complaints. They have been consistently reliable and kind. Kindness counts.

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DealerRater Apr 20, 2019

The whole shopping and buying experience was peaceful. Rich was professional and attentive but it was his easy going style that made the whole process a positive one. I had visited a few dealers while shopping and often, they were very similar in approach and tried the ‘hard sell’ style that is a huge turn off. Tthank you Rich for a positive experience! I will certainly recommend to others Manchester Mazda, and Ruch, is the place to go John

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DealerRater Apr 9, 2019

This is by far the best dealership I have ever been to. Everyone that I had contact with from Lisa Friedrich in management to Rachel Urso in sales and Mark Smith in finance were all extremely professional and treated you like you were their only customer. Even after purchasing the my Mazda I received emails to congratulate me on my purchase and to offer any help with questions I might have. This is what is known as great service! It was so worth the drive! They offered me the best price around and would definitely buy from them again and ...

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DealerRater Apr 5, 2019

I new right from the start this was going to be a different experience. When I inquired about the 2016 Mazda CX-5 that I saw on line, I didn't get a bunch of phone calls pressuring me to come in to test drive. I got a friendly email asking me when I would like to come visit and test drive, I made the arrangement and went in and met with Rich and Lisa. They were both warm and inviting. Rich was low pressure and informative. Took us for a test drive and I not only really liked the car, I ...

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DealerRater Mar 31, 2019

This is our third time having a fantastic purchase and ownership experience with one of Steve Carter's dealerships and the first with Mazda. Everything about this experience has been positive. Ron Sloan was a knowledgeable and gracious salesperson and very responsive. They made good on their 60-day satisfaction guarantee promise. They go above and beyond a typical dealership to be sure the customer is happy, there is no hard sell, and everyone is friendly and helpful. Very trustworthy.

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DealerRater Mar 27, 2019

This is the second Mazda we have purchased from Mazda of Manchester and the 9th vehicle we have purchased with the trusted guidance of Ron Sloan. Ron is not just a sales professional. He has always treated us and the folks we have referred to him as family. If you visit Mazda of Manchester know that Ron and the wonderful staff there truly believe in the vehicles that they are sharing with you and just seem to naturally make the whole shopping and purchase process very transparent and relaxed. We have visited other dealerships for many other brands of vehicles ...

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DealerRater Mar 13, 2019

We went to look at a new Mazda6 on a Friday and drove it home the next day. Brianna Snyder, our salesperson, was very knowledgeable regarding all facets of the car, including all the latest technology features. She was prompt with all requests, eager to help in any way possible and very professional, yet friendly! She made sure we were aware of all possible discounts we could apply and stayed in communication by phone and text throughout the purchase process which was very reassuring. I would highly recommend this dealership to anyone, either for a Mazda or a great used ...

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DealerRater Mar 13, 2019

I had brought my car in for headlight repair and walked out with a new CX-3!! Rich was an amazing salesman who made you feel comfortable from the start. Very knowledgeable and listens to what you want and need in a car. Rich makes the experience of buying a car comfortable and "not scary." I highly recommend Mazda of Manchester. I have bought all my cars there. They have a great team that really works for you and helps you get the best deal available. Mark, the financial manager was very good as well. He makes the "...

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DealerRater Mar 6, 2019

I bought a new Mazda 6GTR. The assigned sales person was Brianna Snyder. She was new, enthusiastic, thoroughly competent, and extremely helpful. Ultimately she was the reason I chose Manchester over a competitor for the same car. She is a credit to Manchester and whoever hired her.

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DealerRater Feb 28, 2019

I recently purchased a pre-owned Mazda 6 from Ron, and he is excellent. A week later I noticed some damage to the vehicle, After I brought it to the attention of Ron and the sales team, they did everything they could to ensure I was happy and were even able to take care of the cost for the repair of the damage! Kudos to Ron, Mark, Lisa, and Brandon. All of you went above and beyond to ensure I left a satisfied customer.

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Cars Feb 22, 2019

Ron Sloan was my sales consultant when I purchased a pre-owned BMW from the dealership. The process couldn't have gone any smoother and Ron was a pleasure to work with. He took the time to give me a lengthy tutorial on the vehicle and was a gentlemen throughout, making everything easy. Go see Ron...

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DealerRater Feb 21, 2019

This was my first time buying at a dealership and Dave made my experience so easy! Dave was amazing to deal with and didn’t pressure me to purchase like other dealerships I had visited in my search. The customer service was amazing! I will definitely be recommending people to this dealer and Dave! -Sophia

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DealerRater Feb 20, 2019

Best decision I ever made four years ago when I purchased my new 2015 Mazda CX-3 from Ron Sloan at Mazda of Manchester. Since then I have leased a 2016 Mazda CX-5, a 2017 Mazda CX-5 and today I just purchased a 2019 Mazda CX-5. I'll have to add an addition to my garage to handle all these cars. Seriously though, these are great cars. If I could give them 6 stars I would. First class dealership from the owner on down. Steve, I hope to see you again at Pastrami on Wry for lunch. Thanks again for our many years of friendship.

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DealerRater Feb 18, 2019

I have gotten two vehicles at this dealership. Nothing bad to say I would highly recommended them. I worked with Dave in the sales department and Tony in the service department and both we're extremely helpful.

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Cars Jan 26, 2019

I couldn't say more positive things about my experience with Mazda of Manchester. Rich was super informative without being a pushy salesman. I went shopping with my Dad, who has bought numerous other cars at dealerships and he stated that Rich was the "Best Car Salesman" he has ever worked with. The entire process of purchasing the car was smooth and speedy. I would recommend this dealership to anyone in the area interested in Mazda.

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DealerRater Jan 23, 2019

Rachel Urso, Lisa Friedrich and Mark Smith were all amazing to work with in my new car buying experience at Mazda of Manchester. They are highly professional and were able to find a new car for me quickly as well as gave me a fair trade-in value for my old car. Rachel was very knowledgeable about the new 2018 Mazda CX-9 Grand Touring and she did a wonderful job explaining the features that the car was equipped with. Mark was able to accommodate an earlier delivery time despite their busy schedule that day. This was my second new car buying experience ...

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DealerRater Jan 21, 2019

Excellent experience in buying this new car. Carlie was very helpful and knowledgeable, explaining all the wonderful features in this Mazda 6 Touring. The car is a combination of zip, maneuverability, comfort, and solid feeling. Looks great too. I would recommend anyone searching for a new car with these qualities to go to Mazda of Manchester and ask for Carlie.

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DealerRater Jan 9, 2019

My parents and myself were very pleased with the experience at Mazda of Manchester. My parents and myself found our dream cars with the help of Richard Sika. Very pleased with all the performance of the salesman, friendly kind and knowledgeable. Would very highly recommend this dealership and salesmen to my family and friends.

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DealerRater Jan 5, 2019

What a GREAT place to shop for a new or used vehicle! Rich Sika and the rest of the team at Manchester Mazda were less like a sales team and more like friends who happen to sell a great line of cars. Thanks Mazda of Manchester for a great buying experience.

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Cars Jan 4, 2019

What a GREAT place to shop for a new or used vehicle! Rich Sika and the rest of the team at Manchester Mazda were less like a sales team and more like friends who happen to sell a great line of cars. Thanks Mazda of Manchester for a great buying experience.

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DealerRater Dec 28, 2018

Rich was a friendly and honest salesman. No pressure. Mazda of Manchester had the only 2017 CX-5 vehicles in the state and they had two Grand Touring. Great Car. Great Dealership. Great Experience.

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Cars Dec 27, 2018

I wasn’t in the market for a car but things changed quickly because of an accident. Having to find a replacement in a short amount of time was daunting at first but that soon faded when I was helped by Ron. He went out of his way to locate a replacement that would work for me. I appreciated the ease of working with him and his expertise. Mark and Kris also helped to make my experience at Mazda of Manchester a positive one. When I’m ready to buy another car, I have no doubt that I will be ...

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DealerRater Dec 15, 2018

David, Lisa and Mark were professional , knowledgeable and made our car buying experience a great one! David Small is knowledgeable, patient and caring! He is very responsive and made our car buying experience the best one! I would highly recommend Mazda of Manchester for their professional and hassle free approach to car buying.

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DealerRater Dec 10, 2018

I have bought my last 5 cars here and am never disappointed. This dealership is fantastic from top to bottom. Every aspect. sales to service is awesome. I had a grrat experience with all the people I dealt with and my sales person, Rich, went above and beyond.

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DealerRater Nov 26, 2018

Rachel, Lisa and Brandon provided an efficient, friendly, and hassle free approach to car buying! The sale, trade-in and financing were professionally handled by the team!

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Cars Nov 26, 2018

Rachel, Lisa and Brandon provided an efficient, friendly and hassle-free approach to car buying! My sale, trade-in and financing were professionally handled by their team!

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DealerRater Nov 19, 2018

I went to several dealerships and Mazda of Manchester was the best one. They were engaging and very responsive. Dave Small was very knowledgeable and friendly. He answered all of my questions and followed up without delay. I already knew what vehicle I was going to purchase what I was looking for was the best dealership for me. My choice was Manchester of Mazda. I am extremely happy!

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DealerRater Nov 19, 2018

Wanted to surprise my wife with a new car. My own pleasant surprise was how great dealing with Ron was. From start to finish he went out of his way to make a great day for everyone. Even sales manager Steve Rourke got in on the surprise and made it wonderful surprise to her. I cant say enough about how accommodating and up front everyone was It was a memorable day. It was also the first time in my vehicle purchasing history that I never felt I had to fight for the deal I was looking for. How many people ...

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Cars Nov 19, 2018

I went to several dealerships and Mazda of Manchester was the best one. They were engaging and very responsive. Dave Small was very knowledgeable and friendly. He answered all of my questions and followed up without delay. I already knew what vehicle I was going to purchase what I was looking for was the best dealership for me. My choice was Manchester of Mazda. I am extremely happy!

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DealerRater Nov 14, 2018

This was my first experience with Mazda. And it was great. Without boring time consuming procedures and so on. In comparison to other dealerships, especially with Honda and Jepp . This is the best one from my point of view. Clear pricing , friendly personall, clear service and term conditions. I worked with Rachel Urso and I bought my mazda mostly because of her professionalim and ability to work with a client.

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DealerRater Nov 12, 2018

I recommend this dealership. The employees I interacted with were friendly, polite and had a low pressure approach to doing business. This was very refreshing!

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DealerRater Oct 15, 2018

I had a very good experience at Mazda of Manchester recently and was quite impressed with the 'whole' team there. MOM runs like a well oiled machine! We went to test drive a CX-5 and had the pleasure of having Ron Sloan a sales consultant, quickly come out to take us for a 15 min drive w/o any waiting around. He clearly knew every nuance of the vehicle and more, but didn't overwhelm us with his knowledge and said to ask him anything that popped into our heads as we drove along. He was very professional, but put me ...

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DealerRater Sep 19, 2018

I've been with the Mazda family for 4 years now and recently purchased a 2018 Mazda 6. I met and worked with Rachel Urso and can honestly say that her professionalism and knowledge help "seal the deal" on my purchase. Mazda makes a great car and the 2018's are no exception, but when you combine that driving experience with a friendly, low pressure, professional individual like Rachel you walk away pleased that you decided to buy a Mazda. Rachel had a genuine interest in what I was looking for in a vehicle and she also had a genuine interest in ...

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DealerRater Sep 13, 2018

I didn't feel pressured at all, unlike other dealerships I have been to. I was kindly shown my options and my salesman didn't push for me to go with something outside of my budget. The process was quick and straightforward. Before I knew it, I was leaving with a Mazda that I was happy with, and didn't in any way feel as if I was getting screwed over.

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Cars Sep 11, 2018

Worked with Rich Sika on buying my son a used Mazda 3. Rich was very knowledgeable of the car models and options and was very easy to work with. We would purchase from him again.

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DealerRater Sep 7, 2018

The most enjoyable purchase of a vehicle I have ever had. Rich Sika was professional, patient, and took time to explain everything about the new Mazda 3. Other employees were courteous, and friendly. Definitely 5 stars plus. You won't be disappointed at Mazda of Manchester. Tom G

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DealerRater Aug 24, 2018

We were treated great by everyone. Dave Small was a pleasure to deal with. He is very knowledgeable and personable. Just a real good guy to work with. He spent a lot time with us to be sure we were comfortable with our new car. Mark Smith handled the finance side in a similar manner. Brandon Hansen was right on target and got everything done as promised. Can't say enough about these guys. Hard to believe but they made a car buying experience enjoyable. This is the way it should be.

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DealerRater Aug 23, 2018

Our experience with Kris was excellent! He is pleasant, knowledgeable, and eager to match us to the vehicle that meets our needs. We never felt pressured. He listened and guided us based on what we said. I would definitely recommend Kris (and the dealership) to anyone who is interested in a Mazda!

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DealerRater Aug 21, 2018

Rich Sika was extremely helpful, knowledgeable and friendly throughout my time at Mazda of Manchester. I was really dreading shopping for a car, but Rich made the experience enjoyable. As others have stated, I felt no pressure at all. Carlie McCann was also very helpful.

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DealerRater Aug 10, 2018

This is our third vehicle leased from Mazda of Manchester! Lisa and Dave always shows the greatest professionalism and highest integrity! I am very grateful to have found Mazda of Manchester. The leasing experience was transparent and easy to execute. Great cars, great people.

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DealerRater Aug 6, 2018

Mazda of Manchester has been my preferred dealership since I started driving. I recently traded in my old Mazda 6 for a new CX-5 and could not be happier with my car buying experience. The sales staff has great knowledge of all the vehicles and the technology and the finance department was able to get me the best deal possible. Overall, the best car buying experience I've ever had.

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Cars Aug 6, 2018

The whole process from looking, test driving, and financing could not have been easier and more professional. Rich Sika has extensive knowledge of the vehicles and will ensure you know about everything your car has to offer before you drive away. This dealership could not have been better.

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DealerRater Jul 31, 2018

They beat the price of a competitor all while being very friendly and professional. My salesman Dave went above and beyond to make my experience great.

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DealerRater Jul 3, 2018

I had been searching for a car for 6 months when I visited Mazda of Manchester. I was really unsure of what kind of car and they did not pressure me at all. They did not call me 1000 times to follow up. They where all professional and Kris was fantastic and very knowledgeable. Because of Kris I bought my car from him and I would send friends and family's to see him if they are looking for a car. I really mean this I am still getting cars from other dealerships trying to sell me cars still after letting them ...

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DealerRater Jun 30, 2018

Purchased our new Mazda CX5 and couldn't be happier with how smoothly the enter process went. From Rich walking to to greet us at the door and providing impeccable service, to Brandon giving us the best value for our trade-in, to Mark finding us the best possible rate. The service was top notch.

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DealerRater Jun 29, 2018

Rachel was so patient and knowledgeable. I had many questions and it took me almost a month to purchase the car........ She emailed me back the same day every time! Pleasure to work with and loves dogs!

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DealerRater Jun 25, 2018

Just purchased a used Mazda3 for my 16 year old daughter. This was my second purchase from this dealer and salesman Rich Sika. Rich was extremely patient and helpful in finding us the right car and we couldn’t be more pleased. I would highly recommend this dealer to anyone looking for a stress free buying experience!

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DealerRater Jun 17, 2018

My wife and I had the best experience we ever had buying a car. Dave small was extremely nice and showed us all the features and never seemed bothered when asked to repet it. He was extremely helpful. Kerry, Lisa, and Mr. Carter i would like to thank them for there help in this proscess. We never been treated that nice when buying a car.

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DealerRater Jun 15, 2018

Happened by the lot one night and spotted a car that would be a good fit for my wife and I. I have bought at least 3 cars from this dealer and so I immediately called Dave Small, my go to salesperson at Mazda of Manchester. As always ,Dave was prompt, courteous and willing to work the trade and deal I was looking for. While this was not a Mazda, we were treated as we always have been. We have 2 Mazda's in the family and they are excellent cars. Dave is a good guy and an easy to work with ...

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DealerRater Jun 12, 2018

This was my first time buying a car and I wasn't sure what my best options were as a recent college graduate. I met with Rich Sika and he helped me find the perfect car and deal for me. He was enthusiastic, understanding and very helpful. He helped make my first car purchase very exciting! The rest of the staff I dealt with, Lisa Friedrich and Mark Smith were very knowledgeable and helpful. The staff worked as a team and I felt very involved in the process. Thank you to the staff at Mazda of Manchester. I love my ...

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DealerRater Jun 11, 2018

We purchased a certified used Mazda CX-5 from Mazda of Manchester. The staff were professional, knowledgeable, organized, and efficient. We worked with Rachel for the most part and she was great. Would recommend this dealership without hesitation.

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DealerRater Jun 10, 2018

As this was my first time buying a new car, I was very nervous and anxious. I had heard a lot of horror stories about the car buying experience, especially with regards to how minorities are treated (in general). To make it clear, once I started the search for a new car, all of the dealerships that I went to treated me well so I did not experience any bad experiences. However, with my fears in front of me, I was still wanting to make sure that I was not going to get ripped off. I had brought my dad ...

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DealerRater Jun 2, 2018

I just bought my 3rd car from Mazda of Manchester. Rick Sika was able to find me the exact car I wanted. He makes the entire process smooth and easy. Rich, Brandon, Lisa and the entire crew are super nice and very accommodating! I highly recommend Mazda of Manchester for anyone in the market for a new or used vehicle!

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DealerRater May 28, 2018

Purchase experience was friendly. Mr. Small was very personable, provided a lot of info, and listened to what we were looking for. loved that there was no pressure

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DealerRater May 8, 2018

I bought a Mazda 6, Dave, Mark and Lisa made it so easy for me to go through the buying process and i love this car. The services and the extra warranty this dealership provides is alone a good example for how good a dealership they are. I would definitely recommend Mazda of Manchester.

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DealerRater May 4, 2018

We have purchase 3 cars from Manchester Mazda and have a great experiences every time. It is a great atmosphere and everyone is willing to work with you. Dave, Lisa and Brandon were awesome in during the sales process and Tony and Justin are fantastic when you bring your car in for service. If you are looking for a new or used car I would highly recommended going to Manchester of Mazda, you will be happy you did.

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Cars May 4, 2018

We have purchase 3 cars from Manchester Mazda and have a great experiences every time. It is a great atmosphere and everyone is willing to work with you. Dave, Lisa and Brandon were awesome in during the sales process and Tony and Justin are fantastic when you bring your car in for service. If you are looking for a new or used car I would highly recommended going to Manchester of Mazda, you will be happy you did.

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DealerRater May 2, 2018

I've driven my new CX-5 for about 6 weeks now; and with each enjoyable mile I'm dscovering new features and technologies (navigation, communications, entertainment, comfort, etc.), all which continue to validate my choice to go with Mazda of Manchester. Ron Sloan, my Sales Guru, was really fun to work with; his passion and knowledge was a mix of sincere proficiency as to anything and anyone Mazda. Ron introduced me to everyone in MOM's family -- Service Division, Finance, Parts & Accessories, and President Steve Carter, with whom I enjoyed some exciting music chatter. He steered me toward some ...

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Cars Apr 25, 2018

I recently purchased a Certified Pre-Owned 2015 Mazda CX-5 Grand Touring from Mazda of Manchester. Not only am I really happy with my purchase, but I also had a wonderful experience throughout the car buying process. This was my first car purchase and I am glad I was working with the folks at Mazda of Manchester. I worked especially with Dave Small in sales and he was wonderful. He made me feel like his only customer and truly took the time to walk me through the whole process. He is always available to address your questions and concerns. I highly recommend ...

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DealerRater Apr 25, 2018

David was extremely helpful with the car buying process! I would highly recommend working with Mazda of Manchester. On the day I came to pick up my car they had a congratulations sign with my name on it, which I thought was really thoughtful and personalized.

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Cars Apr 12, 2018

Ron Sloan made my buying experience at Mazda of Manchester a pleasant one. He is very professional and courteous. I never felt pressured. I would definitely recommend anyone looking into buying a Mazda to go in a see Ron.

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Cars Apr 10, 2018

I recently purchased a used Mazda 6 I grand touring at Mazda of Manchester. All the staff were friendly, inviting and informative, without any sense of pushing for a sale. I visited a number of times and they patiently listened to all my questions and let me test drive a number of cars. They kindly held a car of interest for me and rescheduled a couple times final discussions and purchase, while I struggled with funeral arrangements for a loved one. Rich in particular was very sweet, understanding and patient and sincerely concerned that I felt comfortable with both the car ...

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DealerRater Mar 27, 2018

I made the switch from a Jeep Grand Cherokee to a Mazda CX-5 and I would not go back! Carlie was fantastic to work with and made the transition to a new dealer and car super simple. She explained all my options with buying and leasing as well as all the Mazda models and packages. It was definitely a pressure-free environment. She explained all the financial pieces with my trade so I knew exactly where my money was going. Carlie even sent us out for lunch while she prepared the paperwork so we didn’t have to spend time just ...

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Cars Mar 26, 2018

I made the switch from a Jeep Grand Cherokee to a Mazda CX-5 and I would not go back! Carlie was fantastic to work with and made the transition to a new dealer and car super simple. She explained all my options with buying and leasing as well as all the Mazda models and packages. It was definitely a pressure-free environment. She explained all the financial pieces with my trade so I knew exactly where my money was going. Carlie even sent us out for lunch while she prepared the paperwork so we didn’t have to spend time just ...

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DealerRater Mar 23, 2018

Sales team were excellent and responsive by phone and by email. Car was ready when stated, nicely cleaned and ready to go. Excellent service delivery and would definitely use Mazda of Manchester again. Highly recommended.

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DealerRater Mar 22, 2018

I want to start off by stating that I am a resident of Chicago, Illinois. I have recently taken on a new position where I will work both in New Britain, CT and Chicago. While in New Britain, CT, I required a car to transport me 3 to 4 days a week to go a total of 20 miles each day to/from work. I already have a Mazda 3 hatch back that I love l, I did NOT like where I purchased it as the process took over 9 hours and I did not have the time or inclination to go through that. From ...

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DealerRater Mar 16, 2018

When I was looking to purchase an used Mazda CX5 I called Mazda of Manchester and spoke to Bonni in the Business office. Although they did not have one available that day, Bonni told me she would contact me as soon as they had what I was looking for. I heard from Bonni the next day! I test drove the car with Ron Sloan and purchased it that same day. Both Bonni and Ron were very professional and friendly, never high pressure. Finances were taken care of with Mark Smith who also was a pleasure to deal with. The entire ...

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Cars Mar 16, 2018

When I was looking to purchase an used Mazda CX5 I called Mazda of Manchester and spoke to Bonni in the Business office. Although they did not have one available that day, Bonni told me she would contact me as soon as they had what I was looking for. I heard from Bonni the next day! I test drove the car with Ron Sloan and purchased it that same day. Both Bonni and Ron were very professional and friendly, never high pressure. Finances were taken care of with Mark Smith who also was a pleasure to deal with. The entire ...

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Cars Mar 12, 2018

Rich was super friendly and accommodating. I walked away a few times and he kept coming back with either a different option or something more appealing to get me what I was ultimately looking for, yet he never pressured me. Highly recommend if shipping for a car, ask for him.

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DealerRater Mar 11, 2018

We had a great experience at Mazda of Manchester. No pushy salesman. Steve R took the time to understand why we were looking and what we were looking for. No upselling, no trying to push options we weren't interested in. We have very happy with our purchase and would highly recommend Steve R and this dealership.

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