We are committed to providing best-in-class service to our guests. We ensure you we are addressing this time with the highest respect and caution. Follow us on social media for continuing information regarding how Manchester Mazda will continue to keep our valued guests informed about how we are addressing customer needs.
The safety of our guests and employees is our top priority, and we’ve implemented further protocols in our facility. We’re diligently sanitizing throughout the day, thoroughly cleaning and disinfecting high-traffic areas after serving customers and restricting employees from working under certain circumstances.
Online Car Buying
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We’re taking action to mitigate against the spread of the virus by following the guidelines put forth by the CDC and offering the following services:
Manchester Mazda is dedicated to the safety of our guests and team members alike. We’re taking additional measures to mitigate the risk of transmission to our customers and employees.
Below are some of the protocols and action items we’re taking in our dealerships to mitigate against the spread of the virus. We’re asking all of our team members to follow the guidelines put forth by the CDC to prevent the spread of the infection.
In Our Dealerships
Please do not be offended if our employees refrain from shaking your hand. We warmly welcome you with a smile but will keep our hands to ourselves and follow the recommendations for Social Distancing.
When you arrive for your service appointment, our service staff will keep their distance until you exit the vehicle. They will then proceed to wipe down the frequently touched surfaces in your vehicle with a sanitizing solution. When we return your vehicle to you, we will do the same.
We’ve increased the number of times our facilities staff cleans and disinfects common areas across all of our dealerships by sterilizing all customer-facing and employee common areas systematically throughout the day. These areas include but not limited to door handles, counter tops, restroom surfaces, handrails, tables, chairs, and many more commonly-touched areas.
We specifically focus on cleaning all customer-waiting areas (desks, tables, chairs, nursery room) as soon as they’re vacated by other customers.
We have rearranged our waiting areas to accommodate the CDC Social Distancing guidelines.
Manchester Mazda Employees
All team members are asked to isolate themselves for the recommended 14 days if someone in their household is either demonstrating symptoms consistent with COVID-19 or is determined to have come into contact with someone who has.
Team Members who become ill are being instructed not to come to work until they’ve fully recovered. If they display symptoms consistent with COVID-19, we ask that they return with clearance from their physician or after a self-quarantine period of 14 days and fully symptom fee.
We’ve strategically placed hand sanitizer around our facilities that are accessible to all Manchester Mazda team members to allow for them to sterilize their hands regularly.
We’re requiring our staff to wash their hands regularly throughout the day. We’ve instructed our staff to either wash hands or use hand sanitizer before and after handling food and touching personal items.
Did you know that Manchester Mazda offers online service scheduling and even an online car-buying platform?
Mobile Payment Processing for your vehicle service